How to Set Up Pre-Orders in Your Online Store: A Complete Guide

How to Set Up Pre-Orders in Your Online Store: A Complete Guide

By Marcus Thompson

February 17, 2025 at 11:22 AM

Product pre-orders allow you to gauge interest and secure sales before items are in stock. Here's how to effectively manage pre-orders in your online store.

Setting Up Pre-Order Products

  1. Add your product normally to the store
  2. Set stock levels above zero to keep products visible
  3. Include clear pre-order details in the product description:
  • Expected shipping dates
  • Terms and policies
  • Order cancellation information
  • Return policy specifics

Customizing the Pre-Order Button

  1. Navigate to the product editor
  2. Scroll to Checkout section
  3. Click Customize button
  4. Enable custom label
  5. Change text to "Pre-order"
  6. Click Apply

Black leather bag

Black leather bag

Managing Customer Experience

  • Enable product waitlists to notify customers when items are in stock
  • Create a blog documenting production progress
  • Send regular order status updates
  • Use announcement bars or pop-ups to promote pre-orders

Best Practices

  • Be transparent about shipping timelines
  • Keep customers informed about production status
  • Fulfill orders promptly once stock arrives
  • Maintain clear communication throughout the process

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