How to Accept Pre-Orders and Manage Product Waitlists

How to Accept Pre-Orders and Manage Product Waitlists

By Marcus Thompson

February 17, 2025 at 10:15 AM

Pre-orders are an effective way to gauge product interest and secure sales before inventory arrives. Here's how to properly manage pre-orders in your online shop:

Setting Up Pre-Orders

  1. Add your product normally, but set inventory levels higher than zero to prevent "out of stock" notices
  2. Include clear pre-order details in the product description:
  • Expected shipping date
  • Terms and conditions
  • Cancellation policy
  • Return policy

Customizing the "Add to Cart" Button:

  1. Navigate to Checkout settings
  2. Click "Custom Button"
  3. Enable Custom Label
  4. Change text to "Pre-Order"
  5. Click Apply

Black leather bag with handles

Black leather bag with handles

Managing Pre-Orders Effectively

  • Activate product waitlists to notify customers when items are in stock
  • Process orders through the Orders menu once inventory arrives
  • Keep customers informed about order status and timeline

Best Practices:

  • Create a blog documenting the production process
  • Send regular updates to pre-order customers
  • Use promotional pop-ups or notification bars to advertise pre-orders
  • Maintain clear communication about shipping timelines

For optimal inventory management and customer satisfaction, consider implementing a waitlist system for sold-out products. This ensures interested customers are notified when items become available.

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