
How to Accept Pre-Orders and Manage Product Waitlists
Pre-orders are an effective way to gauge product interest and secure sales before inventory arrives. Here's how to properly manage pre-orders in your online shop:
Setting Up Pre-Orders
- Add your product normally, but set inventory levels higher than zero to prevent "out of stock" notices
- Include clear pre-order details in the product description:
- Expected shipping date
- Terms and conditions
- Cancellation policy
- Return policy
Customizing the "Add to Cart" Button:
- Navigate to Checkout settings
- Click "Custom Button"
- Enable Custom Label
- Change text to "Pre-Order"
- Click Apply

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Managing Pre-Orders Effectively
- Activate product waitlists to notify customers when items are in stock
- Process orders through the Orders menu once inventory arrives
- Keep customers informed about order status and timeline
Best Practices:
- Create a blog documenting the production process
- Send regular updates to pre-order customers
- Use promotional pop-ups or notification bars to advertise pre-orders
- Maintain clear communication about shipping timelines
For optimal inventory management and customer satisfaction, consider implementing a waitlist system for sold-out products. This ensures interested customers are notified when items become available.
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