
How to Set Up Pre-Orders and Manage Product Waitlists
Managing pre-orders effectively can help maximize sales and maintain customer interest in your products. Here's how to handle pre-orders efficiently:
Understanding Pre-Order Management
While there's no native pre-order feature, you can leverage replenishment waitlists to notify customers when items return to stock. For active pre-order sales, follow these essential steps to ensure clear communication with customers.
Setting Up Pre-Order Products
- Add your product as normal in your store
- Set stock levels above zero to keep products visible
- Clearly state shipping timeframes in the product description
- Modify the "Add to Cart" button to say "Pre-Order"

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Customizing the Pre-Order Button:
- Navigate to Payment in the product editor
- Click Custom Button
- Enable Customize Label
- Enter "Pre-Order"
- Click Apply
Managing Customer Communication
- Enable replenishment waitlists for interested buyers
- Create detailed product descriptions with expected shipping dates
- Include links to terms and policies
- Process orders promptly once stock arrives
Best Practices for Pre-Order Success
- Launch a blog to document production progress
- Maintain regular customer communication
- Use promotional pop-ups or announcement bars
- Set realistic stock levels based on demand
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