How to Run and Manage Test Orders in Squarespace Commerce
Testing Store Orders: A Complete Guide
Place test orders to ensure your store functions correctly before going live. There are two main methods:
Option 1: Real Order with Immediate Refund (Recommended)
- Works for credit/debit cards and PayPal
- Place a real order and refund it immediately
- Best for final verification before launch
Fee considerations:
- Full refund for order items and transaction fees
- Processing fees usually non-refundable
- PayPal retains fixed transaction fee
- Stripe doesn't refund transaction fees
Steps for Option 1:
- Add items to cart
- Complete checkout with real payment details
- Access Finance panel > Orders
- Locate order and click Cancel Order for refund
Option 2: Test Mode
- Best for multiple test runs
- Works only with Squarespace Payments/Stripe
- Doesn't affect analytics or sales data
- Not available for PayPal/Venmo
Test Mode Steps:
- Enable test mode in Settings panel
- Place order using test credit card (4242 4242 4242 4242)
- Review order in Finance panel
- Delete test orders as needed
- Disable test mode before going live
Test mode banner in Squarespace store
Payment and discounts settings
Important Tips:
- Test orders deplete stock levels
- Order numbers can't be reset
- Cancel subscription tests promptly
- Always disable test mode before going live
- Review and clear all test orders
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