How to Test Orders: A Complete Guide to Squarespace Test Mode
Let's work through test orders in your online shop efficiently, ensuring everything works before going live.
Test Order Options
- Real Order with Immediate Refund (Recommended)
- Works with credit/debit cards and PayPal
- Allows complete checkout process testing
- Provides real transaction experience
- Test Mode
- Uses simulated charges with fake credit cards
- Only for credit/debit transactions
- Keeps analytics clean from test data
Prerequisites
- Active products in your shop
- Shipping options (for physical products)
- Connected payment processor
- Public website with enabled checkout
Fees for Test Orders
- No additional fees for test mode
- For real order refunds:
- Squarespace Payments: Processing fee not refunded
- PayPal: Fixed transaction fee retained
- Stripe: Transaction fees not refunded
Squarespace Test Mode button on screen
Real Order Testing Process
- Place order using actual payment method
- Review confirmation and notifications
- Cancel order through Finance menu
- Process refund immediately
Burger and fries on the tray
Test Mode Process
- Activate test mode in Settings
- Use test card: 4242 4242 4242 4242
- Complete checkout process
- Review order details
- Delete test order
- Deactivate test mode
Important Notes
- Inventory adjusts with test orders
- Order numbers cannot be reset
- Trial accounts limited to Stripe test mode
- Analytics include refunded orders
- Cancel subscription products after testing
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