Troubleshooting Guide: How to Validate Your Google Workspace Domain

Troubleshooting Guide: How to Validate Your Google Workspace Domain

By Marcus Thompson

December 24, 2024 at 03:54 PM

Troubleshooting Google Workspace domain validation can be straightforward when following these proven steps.

Common validation errors appear in two places:

  • Google Workspace dashboard ("Google has not validated the domain" message)
  • Google Workspace admin console (validation banner on first login)

Initial Validation Steps:

  1. Check your email for the temporary Google Workspace password
  2. Accept Google's Terms of Service
  3. Complete domain validation in the admin console

For Squarespace Sites:

  • Remove any homepage password protection
  • Ensure your homepage is active and not in demo mode
  • Verify external email domain linking (allow up to 72 hours if recently linked)

Error page with red warning

Error page with red warning

Quick Validation Retry:

  1. Open Google Workspace dashboard
  2. Click "Try again" under the validation error
  3. Refresh your browser
  • Success: "Try again" button disappears
  • Failed: Button reappears, proceed to TXT record validation

TXT Record Validation:

  1. Log into Google Workspace admin console (use incognito mode)
  2. Get your unique google-site-verification code
  3. Add TXT record to DNS settings:

For Squarespace Domains:

  • Navigate to domain's central panel
  • Click domain name → DNS
  • Select "Google Workspace Validation" from "Add presets"
  • Paste TXT record
  • Click Add
  • Return to admin console and click Validate
  • Allow 10-60 minutes for verification

For External Domains:

  • Follow your domain host's specific TXT record guidelines
  • Add the google-site-verification record to DNS settings

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