Product Waitlist Feature Setup and Management Guide

Product Waitlist Feature Setup and Management Guide

By Marcus Thompson

January 20, 2025 at 02:03 AM

Product waitlists help notify customers when out-of-stock items become available again. This feature automatically collects customer email addresses and sends notifications when products are restocked, improving customer satisfaction and potentially increasing sales.

Key Features:

  • Available for physical products and composite services
  • Automatic email notifications when items are restocked
  • Built-in spam protection with Google reCAPTCHA
  • Optional mailing list integration
  • Simple management through the Waitlists panel

Beige leather tote bag

Beige leather tote bag

How to Enable Waitlists:

  1. Open the Waitlists panel
  2. Enable "Allow waitlist sign-ups"
  3. Optionally enable mailing list sign-ups
  4. Customize sign-up button text
  5. Save changes

Important Notes:

  • Waitlists appear only on product detail pages
  • Sign-up option shows only when out-of-stock variants are selected
  • Cannot be limited to specific products
  • Sold Out labels won't appear in variant dropdown menus

Managing Waitlists:

  • View all products with waitlists
  • Track number of sign-ups
  • Access customer email addresses
  • Email notifications automatically sent when products are restocked
  • Waitlists move to "Available Again" tab after restocking

Customization Options:

  • Edit email subject, title, and body
  • Modify product details
  • Customize button appearance
  • Integrate with existing mailing lists

To Disable Waitlists:

  1. Open Waitlists panel
  2. Disable "Allow waitlist sign-ups"
  3. Existing lists will be preserved but hidden until reactivation

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