Custom Nameserver Management for DNS Records

Adding extra nameservers to your DNS records enhances domain management capabilities, particularly for subdomain routing to different servers. Here's a comprehensive guide on managing custom nameservers effectively.

Prerequisites

Before adding custom nameservers, disable DNSSEC protection to prevent conflicts:

1. Navigate to your domains dashboard
2. Select the target domain
3. Go to DNS > DNSSEC
4. Turn off DNS Security Extensions
5. Confirm the action

Adding Custom Nameservers

To add new nameserver records:

1. Collect NS records from your provider
2. Access your domain's DNS settings
3. Locate Custom Records section
4. Click Add record
5. Select NS as the Type
6. Enter the host value (subdomain)
7. Input the NS record data
8. Save changes

Note: Allow 24-48 hours for changes to propagate.

Removing Custom Nameservers

To revert to default nameservers:

1. Disable DNSSEC
2. Reset to default nameservers:
   • Access Domain Nameservers
   • Select "Use Squarespace nameservers"
   • Save changes
3. Re-enable DNSSEC after changes propagate

Troubleshooting Common Issues

• "Couldn't add nameserver" error: Usually appears during domain transfers. Wait for transfer completion before making changes.
• Missing DNS Security Extensions toggle: Delete DS records manually from DNSSEC settings.
• Changes not reflecting: Allow up to 48 hours for propagation.

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