
How to Add Custom Name Servers to Your DNS Records
Adding custom name servers is a critical process for advanced domain management. Here's a comprehensive guide on managing additional name servers for your DNS records.
Prerequisites
- Domain registered with Squarespace or connected via Nameserver Connect
- DNSSEC must be disabled before proceeding
- Access to domain control panel
Disabling DNSSEC Protection
- Access domain control panel
- Select target domain
- Navigate to DNS > DNSSEC
- Turn off DNS Security Extensions
- Confirm the action
Adding Custom Name Servers (NS Records)
- Gather NS records from your provider
- Access domain control panel
- Navigate to DNS Settings
- Scroll to Custom Records
- Click Add Record
- Select NS from type dropdown
- Enter hosting value
- Input NS record in data field
- Save changes (allow 24-48 hours for propagation)
Removing Custom Name Servers
Step 1: Disable DNSSEC
- Access domain control panel
- Navigate to DNS > DNSSEC
- Disable DNS Security Extensions
- Confirm action
Step 2: Reset to Default Name Servers
- Access domain control panel
- Navigate to Domain Name Servers
- Select "Use Squarespace name servers"
- Save changes
Step 3: Re-enable DNSSEC
- Navigate to DNS > DNSSEC
- Enable DNS Security Extensions
- Confirm action
Troubleshooting Common Issues
- Name Server Addition Error
- Often occurs during domain transfers
- Wait for transfer completion before modifying DNS
- Missing DNSSEC Toggle
- Indicates custom name servers with DS records
- Delete DS records manually to disable DNSSEC
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