How to Add Custom Name Servers to Your DNS Records

How to Add Custom Name Servers to Your DNS Records

By Marcus Thompson

March 22, 2025 at 03:13 PM

Adding custom name servers is a critical process for advanced domain management. Here's a comprehensive guide on managing additional name servers for your DNS records.

Prerequisites

  • Domain registered with Squarespace or connected via Nameserver Connect
  • DNSSEC must be disabled before proceeding
  • Access to domain control panel

Disabling DNSSEC Protection

  1. Access domain control panel
  2. Select target domain
  3. Navigate to DNS > DNSSEC
  4. Turn off DNS Security Extensions
  5. Confirm the action

Adding Custom Name Servers (NS Records)

  1. Gather NS records from your provider
  2. Access domain control panel
  3. Navigate to DNS Settings
  4. Scroll to Custom Records
  5. Click Add Record
  6. Select NS from type dropdown
  7. Enter hosting value
  8. Input NS record in data field
  9. Save changes (allow 24-48 hours for propagation)

Removing Custom Name Servers

Step 1: Disable DNSSEC

  • Access domain control panel
  • Navigate to DNS > DNSSEC
  • Disable DNS Security Extensions
  • Confirm action

Step 2: Reset to Default Name Servers

  • Access domain control panel
  • Navigate to Domain Name Servers
  • Select "Use Squarespace name servers"
  • Save changes

Step 3: Re-enable DNSSEC

  • Navigate to DNS > DNSSEC
  • Enable DNS Security Extensions
  • Confirm action

Troubleshooting Common Issues

  1. Name Server Addition Error
  • Often occurs during domain transfers
  • Wait for transfer completion before modifying DNS
  1. Missing DNSSEC Toggle
  • Indicates custom name servers with DS records
  • Delete DS records manually to disable DNSSEC

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