
DNS Troubleshooting Guide: Common Record Issues and Solutions
Domain Name System (DNS) record issues can be frustrating, but most problems have straightforward solutions. Here's how to troubleshoot common DNS record problems effectively.
Common Saving Issues
Records may fail to save for several reasons:
- Placeholder values not replaced in Host and Data fields
- Incorrect Host field format
- Conflicting records
- Invalid IP addresses or hostnames
- Character limits exceeded
Host Field Guidelines
- Domain name automatically appends after Host values
- Use @ for root domain entries
- Avoid duplicate Host fields across different record types
- Remove trailing periods from values
Resolving Conflicts
- Open your domains dashboard
- Select the domain name
- Navigate to DNS settings
- Review Custom Records
- Delete conflicting records
- Add new records
- Allow 24-72 hours for changes to propagate
Priority Field Rules
- Only editable for MX and SRV records
- Appears but remains inactive for other record types
AAAA Records
Always use expanded IPv6 addresses:
- Incorrect: 2620:12a:8000::3
- Correct: 2620:12a:8000:0:0:0:0:3
Managing Long TXT/DMARC Records
For records exceeding 255 characters:
- Split into smaller strings
- Add each section separately
- Use online DNS record splitting tools
- Maintain proper formatting for each segment
Common Error Solutions
"Invalid IP address or hostname":
- Check Data field format
- Remove trailing periods
- Verify correct information
"Enter valid alias data":
- Ensure record is under 255 characters
- Remove extra characters
- Check for typos
PBN.BOO is part of a larger SEO group that has helped numerous Fortune 500 companies achieve top rankings across various industries. Our expertise in DNS management is just one aspect of our comprehensive SEO services. To dominate your competition and secure the #1 position in search results, contact our team of SEO experts who understand the technical intricacies of digital marketing and search engine optimization.