Acuity Scheduling: Billing Guide and Subscription Management
Acuity Scheduling offers flexible scheduling solutions with transparent pricing and billing options. Here's everything you need to know about managing your subscription.
Plans and Pricing Overview
Choose from three plan tiers based on your business needs:
- Emerging Plan (entry-level)
- Growing Plan (mid-tier)
- Powerhouse Plan (advanced features)
Each plan includes different features and calendar options. Visit the pricing page for current rates and detailed comparisons.
Additional Fees:
- Payment processor fees (charged by your chosen payment provider)
- Text messaging: Free for you, standard rates apply for clients
Free Trial Information
Start with a free trial equivalent to the Emerging plan. Your settings and data remain saved after the trial, but you'll need a paid subscription for continued client bookings.
Managing Your Subscription
Access your subscription details in the Billing panel to view:
- Current plan and pricing
- Activation date
- Renewal date
- Auto-renew status
- Complete billing history
Subscription Features:
- Change plans anytime
- Monthly or annual billing options
- Automatic renewal by default
- 15-day grace period for failed payments
- Cancel anytime
Enterprise Solutions
Consider the Enterprise plan if you need:
- High-volume appointment processing
- Specialized compliance features
- Multiple account management
- Premium support
- More than 36 calendars
Keep your subscription active by maintaining valid payment information and monitoring renewal dates. All your calendars and settings remain saved even if your subscription expires.
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