Technical Guide: Resolving Form Submission and Storage Issues
Let's examine common form and newsletter sign-up issues and their solutions step by step.
Form Submission Process Overview
Step 1: Form Entry and Submission
Common error messages and solutions:
- Invalid email format: Ensure email follows [email protected] format
- Communication error: Reset storage services connection
- Unknown error: Wait before resubmitting (anti-spam measure)
Step 2: Storage Service Connection
Troubleshooting storage issues:
- Squarespace mailing list: Check if subscribers confirmed their subscription
- Contacts panel: Verify mandatory email field setup
- Mailchimp: Ensure proper connection and settings
- Google Drive: Address special characters and column header matching
Step 3: Email Notifications
Email-related solutions:
- Add [email protected] to safe sender list
- Check spam folders
- Verify storage service connections
Error message: Incomplete form
Google Drive Specific Issues
Fix submission problems by:
- Avoiding special characters in form fields
- Matching spreadsheet column headers with form fields
- Resetting Google Drive connection if needed
Drive Disconnect button highlighted
Storage Configuration
Essential steps:
- Select appropriate storage option
- Verify connections
- Test form submission
- Monitor incoming data
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