Pre-Authorization and Subscription Charges from Squarespace: A Complete Guide

Understanding unexpected charges from Squarespace is usually straightforward. These charges typically appear as "Squarespace, Inc" or "SQSP" on your bank statement, followed by an invoice number.

Common Reasons for Charges:

• Pre-authorization fees ($0.00 or $1.00) when adding/updating payment methods
• Automatic renewal of subscriptions (websites, domains, or Google Workspace)
• Multiple independent subscriptions billing separately

How to Check Your Charges

For Website Subscriptions:

1. Log into your Squarespace account
2. Navigate to the Billing menu
3. Select relevant website
4. Click Invoices
5. Review most recent charges

For Domain Subscriptions:

1. Access domain dashboard
2. Click on specific domain
3. Select Billing > Invoices
4. Review charge details

Managing Unwanted Subscriptions

For Websites:

• Cancel subscription immediately to take website offline
• Disable auto-renewal to prevent future charges

For Domains:

• Cancel within first 5 days for full refund
• Disable auto-renewal to prevent future charges

For Google Workspace:

• Check associated domain
• Cancel subscription if needed
• Contact support for unrecognized domains

Before Disputing Charges:

1. Verify the charge in your account
2. Check for multiple subscriptions
3. Contact Squarespace support with your invoice number
4. Remember that successful disputes may result in service termination

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