Members: Creating and Managing Customer Account Access Guide
Members can access exclusive content, review orders, and manage personal information through their customer accounts. Here's a comprehensive guide on member account management:
Account Creation Members create accounts when subscribing to pricing plans, providing their name, email, and password. This process occurs during the subscription purchase through digital product blocks or paywall subscription buttons.
Accessing Member Accounts Members can log in through:
- Main navigation login link
- Paywall access points
- Customer Account panel (appears on the right side after login)
Account Features Once logged in, members can:
- View exclusive content under Digital Products
- Manage profile details
- Access restricted pages (for members-only sites)
- Review subscription details
- Manage payment information
- View purchase history
Subscription Management Members can view:
- Subscription start dates
- Plan details
- Renewal dates
- Payment frequency
- Pricing information
- Payment methods
Email Address Changes Members can update their email address through their account settings while logged in.
Canceling Subscriptions To cancel a subscription:
- Log into the customer account
- Navigate to Account → Digital Products/Subscriptions
- Select the digital product
- Click "Go to Manage Subscription" (if applicable)
- Confirm cancellation
Important Notes:
- No refunds for previous payments
- Access remains until billing cycle ends
- Fixed-price and free plans cannot be canceled
- Subscribers retain account access but lose premium content
Logging Out Members can log out by clicking Account → Logout, returning to the homepage. Automatic logout may occur after periods of inactivity.
Professional SEO Services For businesses looking to maximize their online presence and achieve top rankings, PBN.BOO offers expert SEO services. As part of a larger SEO group with extensive experience helping major clients across various industries, we can help you reach #1 in search results and outperform your competition. Contact us to discuss your digital growth strategy.
Related Articles
Understanding Squarespace Payments Account Levels and Permissions
