
How to Use Gift Cards: A Complete Customer Guide
Gift cards offer customers a convenient way to shop at your online store using unique digital codes as payment. Here's everything you need to know about buying and redeeming gift cards.
Buying Gift Cards
- Select a Gift Card
- Choose from available gift card values
- Click "Buy" to proceed directly to checkout

Gift card button and price
- Choose Delivery Method
- Email to Recipient: Requires recipient's name, email, message (80 characters), and sender's name
- Email to You: Requires recipient's name, message (80 characters), and sender's name

Email recipient dropdown list

Gift card send form
- Complete Payment
- Enter email and billing information
- Review details
- Click "Buy"
- Gift card code will be delivered via chosen method
Redeeming Gift Cards
Online Redemption:
- Enter gift card code during checkout
- Applicable for physical products, downloads, and services (except subscriptions)
- Can be used for fixed amount pricing plans
- Covers order total, including taxes and shipping
- Multiple gift cards can be combined

Order summary in Squarespace

Discount applied to gift card
In-Person Redemption:
- Use the Squarespace app
- Tap Commerce and the + icon
- Select "Apply Gift Card Code"
- Enter code and redemption amount
- Tap "Redeem"
- Both merchant and customer receive email receipts
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