Resetting a Google Workspace password is a straightforward process that varies based on your permission level. Here's how to do it effectively:

Prerequisites:

• Squarespace: Must be site owner or admin
• Google Workspace: Must be super administrator or admin

Option 1: Reset via Squarespace (Recommended Method)

1. Access the Google Workspace panel
2. Locate "Users" section
3. Click "..." next to the Administrator name
4. Select "Reset password"
5. Enter an alternate email address (avoid using the account being reset)
6. Click the recovery link in the email to set new password

Note: If you see "Send Invitation" instead of "Reset password," the user hasn't logged in yet. Follow the Google Workspace Sign-up process instead.

Option 2: Reset via Google Workspace Admin Console

While possible, this method requires more steps. Important: Ignore any prompts to add CNAME records to DNS settings during the process.

Troubleshooting Missing Temporary Password:

• Check spam folder for welcome email
• Request new welcome email through Google Workspace panel
• Contact support if issues persist

Common Issues:

1. No reset password option visible
2. Login problems after reset
3. Error messages during process

For optimal results, use the Squarespace method as it's more streamlined and reliable.

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