How to Manage Automatic Subscription Renewals on Squarespace

How to Manage Automatic Subscription Renewals on Squarespace

By Marcus Thompson

February 15, 2025 at 08:06 AM

Automatic subscription renewal ensures uninterrupted service for your Squarespace products. Here's everything you need to know about managing your renewals effectively.

Automatically Renewing Subscriptions:

  • Website Subscriptions (annual/monthly)
  • Squarespace Domains
  • Email Campaigns
  • Digital Products
  • Acuity Scheduling
  • Google Workspace email addresses

Non-renewing Products:

  • Mobile Start plans
  • Getty Image licenses

Payment Processing

Your registered payment method will be charged automatically at renewal time. Keep your billing information current to avoid interruptions. Annual website subscribers receive a 15-day advance notice before renewal, except for SEPA users.

For SEPA users, renewal reminder emails arrive when payment is processed.

Managing Automatic Renewal

To modify renewal settings:

  1. Access the Billing panel
  2. Navigate to Subscriptions
  3. Select the subscription to modify
  4. Toggle the Auto Renew option

Note: Make changes at least one day before your next payment date.

Parked Domains

Even free parked domain pages require domain renewal. Manage parked domains through:

  1. Domains dashboard
  2. Select domain name
  3. Adjust Auto Renew settings

Finding Renewal Dates

For Website Subscriptions:

  1. Open Billing panel
  2. Click Website/Store under Subscriptions
  3. Check Payment Due Date

For Domains:

  1. Access Billing panel
  2. Select Domains under Subscriptions
  3. Click domain name

When automatic renewal is disabled, subscriptions expire on the next payment date. You can also cancel immediately if preferred.

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