How to Fix a Suspended Squarespace Domain: Step-by-Step Guide
Email verification is critical for keeping your Squarespace domain active and properly linked to your site. Here's how to fix a suspended domain and get back online quickly.
Why Domains Get Suspended
- New domains: Must be verified within 15 days of registration
- Existing domains: Can be suspended if annual registration summary emails bounce
- Invalid contact information: Outdated owner email addresses can trigger suspension
Quick Check for Domain Suspension
Look for a red "Domain suspended" warning in your domain control panel. If you don't see this warning but your domain isn't working, try clearing your browser cache or disabling extensions first.
Email verification error
How to Fix a Suspended Domain
- Check Email and Spam Folders
- Search for emails from [email protected] or [email protected]
- Subject line: "Verify your domain name(s) as soon as possible"
- Click the verification link if found
- Verify Domain Owner's Email
- Open domain control panel
- Click suspended domain
- Check "Registration Info" section
- Update owner email if needed
- Save changes
- Request New Validation Email
- Click "Resend validation email"
- Check both inbox and spam
Check domain email address
- Try Alternative Email
- Update owner's email to a different address
- Request new validation email
- Click verification link
Important Notes:
- Domain ownership remains secure during suspension
- Domains follow normal lifecycle even if unvalidated
- Annual verification emails are required for some registrars
- Verification process takes about 15 minutes to complete
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