A mysterious charge from Squarespace on your statement? Here's how to quickly identify and resolve it.

Common Reasons for Squarespace Charges:

• Pre-authorization charges ($0.00 or $1.00) when adding payment methods
• Automatic renewal of website subscriptions
• Domain renewal fees
• Google Workspace subscription charges

Charges typically appear as "Squarespace, Inc" or "SQSP" followed by an invoice number on your statement.

How to Check Your Charges:

If You Have Account Access:

1. Log into your Squarespace account
2. Go to Billing panel
3. Select the site in question
4. Click Invoices
5. Review recent charges

Without Account Access:

1. Find the charge on your bank statement
2. Look for the nine-digit invoice number after "INV"
3. Contact Squarespace support with this number

Managing Unwanted Subscriptions:

Website Subscriptions:

• Cancel immediately to take site offline
• Disable auto-renewal to prevent future charges
• Request a refund if eligible

Domain Subscriptions:

• Cancel within 5 days of registration
• Disable auto-renewal for future prevention

Google Workspace:

• Check associated domain
• Cancel per-user subscription if needed

Important Notes:

• All Squarespace subscriptions are independent and need separate cancellation
• Disputing charges with your bank may cause service interruption
• Multiple charges could indicate separate services (website, domain, etc.)

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