Understanding Squarespace Billing

Squarespace's billing system operates on a subscription basis, with each service billed independently. This means changes to one subscription won't affect others.

Subscription Management

• Website subscriptions are automatically renewed
• All services are billed separately
• Payment methods include major credit cards
• Charges may include sales tax, VAT, or GST depending on location

Billing Basics:

• Update billing information anytime
• Review invoices in your account dashboard
• Change billing plans as needed
• Manage multiple subscriptions independently

Payment Issues:

• Declined cards need immediate attention
• Expired cards may still be charged due to automatic renewal systems
• Payment issues should be resolved before renewal dates

Available Promotions:

• Student discounts
• Free domain offers
• Google Workspace promotions
• Promo codes for new subscriptions

Common Billing Questions:

1. Billing Date Changes

• Billing dates are tied to subscription start
• Cannot be manually adjusted

2. Subscription Transfers

• Subscriptions are site-specific
• Cannot transfer between sites

3. Account Suspension

• Available in specific circumstances
• Contact support for options

4. Refund Requests

• Subject to specific policies
• Time-sensitive consideration

For maximum billing flexibility, keep payment information current and monitor subscription renewal dates carefully.

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