Here's a clear, concise guide on managing automatic subscription renewals in Squarespace:

Subscription Auto-Renewal Overview

Squarespace automatically renews subscriptions to prevent service interruptions. Here's what you need to know about managing your renewals.

Subscriptions That Auto-Renew:

• Website subscriptions (Annual/monthly)
• Squarespace Domains
• Email Campaigns (Annual/monthly)
• Digital Products (Annual/monthly)
• Acuity Scheduling (Annual/monthly)
• Google Workspace email addresses (Annual/monthly)

Note: Mobile Start plans and Getty Image licenses are one-time purchases without auto-renewal.

Billing Process

Payment occurs through your site's registered payment method. Important points:

• Keep billing information current to avoid payment issues
• Expired cards may still process payments
• Incorrect card charges cannot be reprocessed on different cards
• Annual subscribers receive renewal reminders 15 days in advance

SEPA Payment Notes:

• Renewal reminder sent upon payment processing
• Expiration notice sent if auto-renew is disabled

Managing Auto-Renewal Settings

To enable/disable auto-renewal:

1. Access the Billing panel
2. Navigate to Subscriptions
3. Select your subscription
4. Toggle "Renew automatically" on/off

Important: Make changes at least one day before payment is due.

Parked Domain Management

For unlinked Squarespace domains:

1. Open domains dashboard
2. Select domain name
3. Toggle auto-renew off Note: Google Workspace domains require changes through the Admin console

Finding Renewal Dates

For Websites:

1. Open Billing panel
2. Click Website/Store under Subscriptions
3. Check Payment due date

For Domains:

• With website billing: Check under Billing panel > Subscriptions > Domains
• Without website billing: Check domains dashboard > domain details page

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